Privacy Policy

1. Information We Collect

When you use the contact or consultation forms on this website, Arrowhead Pools & Spas may collect information you choose to provide, including your name, phone number, email address, ZIP code, service requested, project details and any photos you upload.

The website may also receive basic technical information that is normally transmitted when a browser connects to a web server, such as IP address, browser type, device information, requested pages and timestamps.

2. How We Use Information

Information submitted through the website is used to review your request, contact you about pool services, respond to questions, plan a consultation or service conversation, maintain website security and operate the website.

3. Form Security and Essential Cookies

The website uses a server-side session and security token to help protect contact forms against unauthorized submissions. This may require an essential session cookie. These security features are used for website functionality and form protection.

4. Photo Uploads

If you upload photos with a service request, those files are submitted for the purpose of helping Arrowhead understand your pool, equipment or project. Do not upload files that you do not have permission to share.

5. Sharing of Information

Information may be shared with service providers when reasonably necessary to host, secure, maintain or operate the website, or when required by applicable law. If additional marketing, analytics, advertising or customer-management tools are added to the website, this policy should be updated to describe those tools and their data practices.

6. Data Retention

Information may be retained for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business records, resolve disputes or meet legal obligations.

7. Your Choices

You may contact Arrowhead Pools & Spas to ask a question about personal information submitted through this website or to request that information be corrected or deleted, subject to applicable legal and recordkeeping requirements.

8. Third-Party Websites

This website may contain links to third-party websites. Arrowhead Pools & Spas is not responsible for the privacy practices or content of third-party websites.

9. Updates to This Policy

This Privacy Policy may be updated when website features, business practices or legal requirements change. The updated date above should be revised when material changes are made.

10. Contact

For privacy questions, contact Arrowhead Pools & Spas at j.arrowheadpools@gmail.com or (480) 561-8769.